Frequently Asked Questions

Who is ShoutOut Group and what do we offer?

ShoutOut Group is a technology company that provides a powerful application called ShoutOut. This application allows companies to enhance communication, recognition, and rewards for their employees. ShoutOut Group offers a comprehensive solution to streamline employee engagement.

How does the ShoutOut App work?

The ShoutOut App is designed to be user-friendly and accessible for all employees. To get started, employees need to register on their iPhone or Android device and accept push notifications. Administrator's will have access to our easy to use Admin website where they can manage users, content and communication with employees instantly.

Where can I download the ShoutOut application?

The ShoutOut application is available for download on both the Google Play Store and Apple iTunes. Simply search for "ShoutOut App" and install it on your device. It's compatible with both iOS and Android platforms.

Can the ShoutOut App be customized to our company's branding?

Absolutely! ShoutOut Group understands the importance of maintaining your company's identity. The ShoutOut App can be easily customised to incorporate your corporate colours and branding elements, ensuring a seamless integration with your organization's visual identity.

How long does it take to set up the ShoutOut App for our organisation?

The setup process for the ShoutOut application can be instant. Once you have downloaded the app and registered your employees, you can start using it immediately. ShoutOut Group has made the onboarding process quick and hassle-free.

How can organisations request a quotation to use the ShoutOut App?

To request a quotation for using the ShoutOut application, organisations can contact ShoutOut Group directly. We have a dedicated team that will be happy to provide you with pricing details and any additional information you may require. Simply reach out to us via the contact information provided on our website, and we'll assist you promptly.

What are some key features of the ShoutOut App?

Once registered, an employee can stay up to date with all the latest news, career opportunities and companies announcements, learn and be heard by using QBox our quiz and survey tool, communicate with colleagues and recognise and be recognised for outstanding performance. ShoutOut can also be used to house all other technology stacks that the company uses, making it the one central location for all employees to go.

Is the ShoutOut App suitable for businesses of all sizes?

Yes, absolutely! ShoutOut Group caters to organizations of all sizes, from small startups to large enterprises. The ShoutOut application can be tailored to meet the unique needs and requirements of your business, regardless of its scale.

How secure is the ShoutOut App?

ShoutOut Group takes data security and privacy seriously. The ShoutOut application adheres to industry-standard security protocols to ensure the confidentiality and integrity of your data. We employ robust encryption methods and follow best practices to protect your information.

What kind of support is available for ShoutOut App users?

ShoutOut Group provides comprehensive support to ensure a smooth experience for all users. We offer documentation, user guides, and FAQs to assist you with any queries. Additionally, our customer support team is available to address any technical issues or provide further assistance whenever you need it.

Can employees access the ShoutOut App remotely?

Yes, employees can access the ShoutOut app remotely on their own device, provided they have an internet connection. This enables seamless communication and engagement, regardless of location or time zone.

Is there a minimum contract period to use the ShoutOut App?

ShoutOut Group offers flexible contract options to suit your organisation's needs. We understand that each business is unique, so we provide both short-term and long-term contracts. Contact us to discuss the best arrangement for yourorganisation and explore the available options.

Can the ShoutOut App integrate with other systems or software used by our organisation?

ShoutOut Group understands the importance of seamless integration with existing systems. We offer integration capabilities with various systems, such as HR software, collaboration tools, and employee management platforms. Contact us to discuss your specific integration requirements, and we'll work with you to find a suitable solution.

Can I schedule push notifications for specific announcements or events?

Yes, the ShoutOut App allows administrators to schedule news for specific announcements, events, or important updates. This feature ensures that employees receive timely information and stay informed about company news, initiatives, and celebrations.

Is training provided for administrators and employees on how to use the ShoutOut App?

Yes, ShoutOut Group provides comprehensive training materials, user guides, and documentation to help administrators and employees make the most of the Apps features. Additionally, our support team is available to assist with any questions or concerns you may have during the onboarding process and beyond.

Is there a limit to the number of employees who can use the ShoutOut App?

ShoutOut Group understands that organisations may vary in size, and we can accommodate a large number of employees. Whether you have a small team or a large workforce, the ShoutOut App can scale accordingly to support your organisation's needs.